Contact

Contact

Contact

Have questions?

I've gathered common questions and their answers. If you can't find what you're looking for, try asking IceBot or email kevin@icepuffins.com

What skill level is required?
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Players must be able to skate independently. No hockey experience is required—participants will be grouped based on experience to ensure a fun and fair challenge for everyone.

Will kids play real games?
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Yes! Depending on the age and experience, we play full ice, half-ice, small-area and modified hockey games designed to develop skills while keeping kids active and excited. It's hockey—just reimagined for fun and development!

What equipment do we need?
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Full hockey gear, including a neck guard, is required. Herm’s Sports is a great option for used equipment. Contact us with questions—we’re here to help!

Where do Ice Puffins play?
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We play in London, Ontario and surrounding area. Our Summer 2025 season was based in Komoka, and our Fall/Winter 2025-2026 season will run out of Farquharson arena in London.

What is your registration refund policy?
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We understand that plans can change! If you need to cancel your registration, we're happy to process a refund as long as we receive your request at least 14 days before the start date. Please note that a $15 administrative fee will apply to cover the work involved in processing your refund. Unfortunately, we're unable to offer refunds for cancellations made within 14 days of the session, as we've already finalized rosters and made commitments based on your registration.

Is financial assistance available for registration fees?
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Yes. If your family needs help covering the cost of registration, there are third-party programs that may be able to assist. Canadian Tire Jumpstart is a national charity that provides funding for registration and equipment for kids aged 4–18, while KidSport London offers grants of $50 to $250 for children aged 6–17 to help with registration or equipment in non-profit sports programs. These programs are reimbursement-based and not directly affiliated with Ice Puffins, but if you’re applying and need support with the process, feel free to contact us—we’re happy to help.